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Online Hotel Bookings

FREQUENTLY ASKED QUESTIONS

Hotel4you.net  is an internet service allowing an online-search for the most inexpensive hotel in Prague and Czech spa locations to book it online at once. HOTEL4YOU.net has developed a booking system for this service. Our HOTEL4YOU.net-internet site specializes on hotels and their booking. We would like to assure a comfortable stay in the your hotel and therefore placed the most important data of each hotel to ensure in advance the right booking of your hotel. We offer the best description of all hotels, residences, aparthotels and pensions. Information about the room's and hotel's equipement is available for each listed objects. Each presentation holds pictures of the hotel to enable your convenient choice. Our homepage features hotel specials by HOTEL4YOU.net . These specials are not to be found on the hotel's own homepage.

PLEASE NOTE: HOTEL4YOU.net is a booking service. We do not own or promote hotels. All hotel specials on our site are HOTEL4YOU.net-specials and to be book exclusively throughout booking modalities.

THIS AGREEMENT
This Agreement about booking a hotel is between you, the user of our site, and HOTEL4YOU.net. The agreement is valid from the moment that you start you booking request. You are using this internet site out of your own free decision and to retrieve more detailed information about hotel in Prague, with the aim to book a hotel. Your are a client or a user.

You are managing your own travel agency and need our help? Please contact us exclusively through the contact form under 'Conatct', to be found at the bottom of each page of the internet presentation. We will proced you request and check it with our agreement modalities. Eventually you will receive a client-registration number which you will need to add to each booking request in the contact form or in the field 'Additional Request' under the 'Booking Request'.

HOTEL4YOU.net has a booking agreement with you. Agreements which take place between you as a guest and your booked hotel are not discussed here. These kind of agreements exist between you and the hotel only. You cannot use this web site for any purpose that is unlawful or prohibited by these terms, conditions and notices. You represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your log-in information. Parents take all responsibility for the actions of their children.

PRIVACY POLICY
Your Privacy Matters To Us - We believe in the fundamental respect for our users right to privacy. All your data/information provided is treated personally and is shared only between the necessary parties: a HOTEL4YOU.net-agent, you, and the hotel or necessary service providers, like e.g. the transfer service between your hotel and the airport. We don't use any of your details for any other purpose but the online booking. Your personal data will not be redistributed, sold or shared or handed down to other parties than the above mentioned. Our server installs a secure connection to your computer. Our programme is based on a php-security programme that cannot be used by a third party.

YOUR RESERVATION
You would like to make a reservation for a room in one of the hotels on our site? Please make an unconditional request through our contact form under 'Contact'. A reservation cannot be made through the booking system since it is for booking requests only. A reservation test is not possible.

YOUR BOOKING
You would like to book a hotel? Please proced like given under the point 'How to book your hotel room - Booking'. Your booking is valid the moment the information about your received booking request at HOTEL4YOU.net appears on the web site in your browser. In general a booking request is an agreement as given above. A booking is achieved when you have received a booking confirmation via e-mail. In case you haven't received a confirmation within 36 hours(weekends or holidays), please send an e-mail to HOTEL4YOU.net and ask to resend the confirmation.

YOUR CREDIT CARD
Your credit cards information is needed for a booking request of your chosen hotel. Without these data no booking request can be proceded. You have no credit card? Please, contact us through our contact form under 'Contact' on our web site. For further information about your personal credit card information, please read under 'Privacy Policy'.

OUR CONFIRMATION
Your hotel is booked for you once you receive the booking confirmation with the travel documents (voucher). Usualy a confirmation is sent via e-mail within 24 hours. Under other cases it can take 36 hours (weekend, holidays). In case you haven't received a confirmation within 36 hours, please send an e-mail to HOTEL4YOU.net and ask to resend the confirmation. The booking of the hotel is made under your name and cannot be resold or altered to an other person. Should you need to make any changes, please contact us exclusively through our contact from under 'Contact' and supply the information necessary and your confirmation number. A cancellation is only possible when proceded under the conditions and the timeline given in the confirmation e-mail. Free use of extra services at your hotel, as well as to consume the mini bar at your hotel room are not listed on the booking confirmation and will be purchased to you by the hotel.

YOUR HOTEL BOOKING
The booking of your hotel is done under your name and cannot be altered to a third party. Further the booking was made for the hotel chosen by you and can not be rebooked to another hotel. In general the booking is valid between you and the hotel. Please read under 'Changes'.

CHANGES
Should you need to make any changes, please contact us exclusively through our contact from under 'Contact' and supply the information necessary and your confirmation number. 'Contact' can be found at the bottom of each HOTEL4YOU.net web site.

ROOM CHARGES/ADDITIONAL COSTS
Prices of the room at a hotel listed on the HOTEL4YOU.net web site are valid for one person and for one night. Prices will be confirmed in the confirmation e-mail. You wish to stay more nights at your hotel? Please turn to the hotel's personel at the reception or contact HOTEL4YOU.net through our contact form under 'Contact'. In case you are charged another price at your hotel, please ask the hotel personel at the reception to contact HOTEL4YOU.net and show the print-out of your confirmation. You may also contcat us through the contact form mentioned above. Refreshments and drinks, services and room services (like e.g. telephone, use of wellness area, TV-channels not free of charge) are usualy not included in the room charges. Please inform yourself on the day of your arrival about these additional costs. You are responsible for whatever you consume at the hotel.

LIABILITY
All information about hotels listed on the HOTEL4YOU.net web site is checked on regularly. However HOTEL4YOU.net does not warrant for such information since only the hotel can check on the accuracy of their details. HOTEL4YOU.net cares for a complete presentation of the hotel on our site but we cannot guarantee their accuracy. All details on our web site are given by the hotels themselves. The information about your chosen hotel does is not complete and not allow for a booking, yet? Please, see into the hotel's homepage for further information. For information provided on the homepages of the hotels we take no responsibility.

COPYRIGHT
The contents of the entire HOTEL4YOU.net web site is protected by copyright. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this web site. Any persons breaching any of the terms of the use of this web site will be prosecuted by law.